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Help Center

Weekdays, 9 AM–6 PM (PST)

help@webeatery.app

24 hour response time

Support Guides

Guides to get set up, take orders, and run WebEatery day to day.

Setup and Onboarding

From Signup to LiveWhat onboarding collects, what WebEatery builds for you, and how long the storefront and the apps each take to go live.

POS Integration

Using WebEatery with Clover or SquareWhat the Clover and Square integration covers, how orders arrive on your POS, and how your menu behaves after the initial import.The WebEatery Order TabletHow the order tablet works for restaurants outside Clover and Square—what it costs, how orders arrive, and how you're paid.

Orders and Payments

How Delivery WorksWho drives, what the flat-by-distance delivery fee costs your customers, and how tips work.

Apps and Storefront

Your Mobile App and StorefrontHow the storefront and the branded mobile apps relate, who keeps them updated, what you can customize, and who owns what.

Billing and Account

Billing, Plans, and CancellationWhat your subscription costs, monthly versus prepaid billing, adding and removing locations, price changes, and how cancelling works.

Technical and Support

Order Problems and Getting SupportWho handles order issues, who handles technical issues, and how quickly urgent problems get a response.