Billing, Plans, and Cancellation
The bill is one subscription, priced per location, with no per-order math on top. This guide covers what you pay, how to change it, and how to leave.
What You Pay
Pricing is marginal per location:
- $165/month for the first location
- $125/month per location, locations 2–3
- $95/month per location, locations 4–5
Monthly or Prepaid
Every plan is month-to-month with no long-term contract; prepaying a multi-month term is an optional discount, not a commitment.
Prepaying is worth a real discount: 6-month prepay, 10% off.
Changing Your Plan
Adding a location and removing one are handled differently at billing.
Add a location at any time—it is active immediately, billed prorated on your next invoice at the rate in effect when you add it, and that rate is then protected for the remainder of your first-year window.
Remove a location effective at your next renewal; the current period isn't refunded, so the location stays active through the time already paid for. On a prepaid term, the prepaid-refund credit applies (whole unused months credited back).
Price Changes
Your monthly subscription price is locked for your first year, with no increases during that window.
After the first year, any increase to a subscribed product comes with 90 days' notice. Add-on pricing, one-off and flat-rate print, and new-customer or upgrade pricing can change without that notice.
Cancelling
Three rules cover every case.
A full refund is available within the first 30 days of signing up.
After the first 30 days, the monthly plan is month-to-month: the current month isn't refunded, but you can cancel any time before your next renewal and won't be charged again, apart from any outstanding fees.
On a prepaid term, ending or reducing service early is credited for the whole unused months—the months already used are charged at the full monthly rate, and partial months aren't refunded.