Privacy Policy

This Privacy Policy describes how your information is handled when you use the online ordering storefront and mobile apps of Merchant (the "Restaurant"). The storefront and apps (together, the "Platform") are operated by WebEatery (Thalione Corp.) ("WebEatery," "we," or "us") on the Restaurant's behalf.

The short version: the Restaurant owns its relationship with you, including your customer data. WebEatery processes that data on the Restaurant's behalf to run the Platform. WebEatery does not sell your personal information and does not use it to market to you on WebEatery's own behalf.

1. Information We Collect

Account information — name, email address, and phone number when you create an account.
Order information — the items you order, order history, delivery addresses you enter, and any special instructions.
Payment information — handled by the payment processor (see Section 4); WebEatery does not store full card numbers.
Precise location — only if you grant permission through your device's location prompt, used to support delivery and pickup. You can withdraw permission in your device settings at any time.
Device and usage information — app and site interactions, device type and identifiers, and log data, collected through WebEatery's own first-party analytics.
Communications — messages you send to support, and your text-message opt-in status.

2. Where Information Comes From

We collect information directly from you, from your device (with your permission, for location), from the Restaurant (for example, rewards activity), and from service providers such as the payment processor (for example, payment confirmations) and the Restaurant's point-of-sale system (for example, order status).

3. How Information Is Used

To provide the Platform: process and deliver your orders, operate your account, and run sign-in verification.
To operate the Restaurant's rewards program, if you participate.
To send transactional communications such as order updates and receipts, and—only with your consent—the Restaurant's marketing messages.
To provide customer support.
To keep the Platform secure and prevent fraud.
To maintain and improve the Platform, using WebEatery's first-party analytics, including in aggregated or de-identified form that does not identify you.
To comply with legal obligations.

WebEatery does not sell your personal information, does not share it for targeted advertising, and does not use it to market to you on WebEatery's own behalf.

4. How Information Is Shared

With the Restaurant. The Restaurant receives your order, contact, and rewards information—your relationship is with the Restaurant, and it owns its customer data. The Restaurant's own use of your information outside the Platform is its responsibility.
With delivery providers. For delivery orders, the name, delivery address, phone number, and order details needed to complete the delivery.
With payment processors. Depending on the Restaurant's configuration, payments are processed through the Restaurant's point-of-sale payment account (such as Clover or Square) or through Stripe. The processor's handling of your payment information is governed by its own privacy policy.
With service providers. Vendors that help operate the Platform—such as hosting and text-messaging providers—under instructions limiting their use of your information to providing the service.
For legal reasons. When required by law, legal process, or to protect rights, safety, or the integrity of the Platform.
In a business transfer. If WebEatery or the Restaurant is involved in a merger, acquisition, or sale of assets, information may transfer as part of that transaction, subject to this Policy.

Text-message opt-in data and consent records are not shared with third parties for their own marketing purposes.

5. Text Messages

The Platform sends sign-in verification codes and order-update texts, and—only with your consent—the Restaurant's marketing messages. Message frequency, opt-out (STOP), help (HELP), and carrier disclosures are described in the SMS Terms.

6. Cookies and Analytics

The Platform uses cookies and similar technologies that are essential to its operation (such as keeping your cart and session), and WebEatery's own first-party analytics to understand how the Platform is used. The Platform does not use third-party advertising trackers. You can control cookies through your browser settings; disabling essential cookies may prevent ordering from working.

7. Your Choices

Account information — review and update it in your account settings.
Marketing texts — opt out any time by replying STOP; transactional messages (like order updates and sign-in codes) continue while you use the Platform.
Location — withdraw the permission in your device settings.
Account deletion — request deletion of your account by contacting help@webeatery.app.

8. Your State Privacy Rights

Depending on where you live, you may have the right to know what personal information is collected about you, to access it, to correct it, to delete it, to receive a portable copy, and to opt out of its sale or sharing for targeted advertising. WebEatery does not sell personal information or share it for targeted advertising. You will not be discriminated against for exercising these rights.

To exercise a right, contact help@webeatery.app or legal@webeatery.app. We will verify your request using your account information, and you may use an authorized agent where your state's law provides for one. If we decline a request, you may appeal by replying to our response, where your state provides an appeal right.

9. Children

The Platform is not directed to children under thirteen (13), and we do not knowingly collect personal information from them. If you believe a child has provided personal information, contact us and we will delete it.

10. Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Retention

We keep personal information for as long as needed for the purposes described in this Policy—generally, while your account is active and as needed to provide the Platform—and afterward as required for legal, tax, accounting, or dispute-resolution purposes, after which it is deleted or de-identified.

12. Changes to This Policy

We may update this Policy from time to time. The current version is always available on the Platform, with its effective date; material changes will be notified through the Platform or by email.

13. Contact

WebEatery (Thalione Corp.) 728 S Heather Ln, West Covina, CA 91791, United States Support: help@webeatery.app · Privacy and legal: legal@webeatery.app

1. Information We Collect

Account information — name, email address, and phone number when you create an account.

Order information — the items you order, order history, delivery addresses you enter, and any special instructions.

Payment information — handled by the payment processor (see Section 4); WebEatery does not store full card numbers.

Precise location — only if you grant permission through your device's location prompt, used to support delivery and pickup. You can withdraw permission in your device settings at any time.

Device and usage information — app and site interactions, device type and identifiers, and log data, collected through WebEatery's own first-party analytics.

Communications — messages you send to support, and your text-message opt-in status.

2. Where Information Comes From

3. How Information Is Used

To provide the Platform: process and deliver your orders, operate your account, and run sign-in verification.

To operate the Restaurant's rewards program, if you participate.

To send transactional communications such as order updates and receipts, and—only with your consent—the Restaurant's marketing messages.

To provide customer support.

To keep the Platform secure and prevent fraud.

To maintain and improve the Platform, using WebEatery's first-party analytics, including in aggregated or de-identified form that does not identify you.

To comply with legal obligations.

WebEatery does not sell your personal information, does not share it for targeted advertising, and does not use it to market to you on WebEatery's own behalf.

4. How Information Is Shared

With the Restaurant. The Restaurant receives your order, contact, and rewards information—your relationship is with the Restaurant, and it owns its customer data. The Restaurant's own use of your information outside the Platform is its responsibility.

With delivery providers. For delivery orders, the name, delivery address, phone number, and order details needed to complete the delivery.

With payment processors. Depending on the Restaurant's configuration, payments are processed through the Restaurant's point-of-sale payment account (such as Clover or Square) or through Stripe. The processor's handling of your payment information is governed by its own privacy policy.

With service providers. Vendors that help operate the Platform—such as hosting and text-messaging providers—under instructions limiting their use of your information to providing the service.

For legal reasons. When required by law, legal process, or to protect rights, safety, or the integrity of the Platform.

In a business transfer. If WebEatery or the Restaurant is involved in a merger, acquisition, or sale of assets, information may transfer as part of that transaction, subject to this Policy.

Text-message opt-in data and consent records are not shared with third parties for their own marketing purposes.

6. Cookies and Analytics

7. Your Choices

Account information — review and update it in your account settings.

Marketing texts — opt out any time by replying STOP; transactional messages (like order updates and sign-in codes) continue while you use the Platform.

Location — withdraw the permission in your device settings.

Account deletion — request deletion of your account by contacting help@webeatery.app.

8. Your State Privacy Rights

11. Retention