WebEatery vs. Uber Eats

In March 2026 Uber Eats raised its entry commission from 15% to 20%—its first increase in roughly a decade. Restaurants on the Lite plan didn't choose it, didn't negotiate it, and couldn't decline it. That's the thing worth understanding about this comparison: it isn't really about the current rate. It's about who gets to set it.

What Uber Eats Costs

Uber Eats charges 20% (Lite), 25% (Plus—rising to 30% on Uber One member orders), or 30% (Premium) per delivery order, plus 7–10% on pickup, after raising its entry tier from 15% in March 2026—its first increase in roughly a decade. There's no restaurant-branded mobile app and no restaurant-brand loyalty program; diners order in the Uber Eats app, and Uber One is Uber's.

What WebEatery Costs

$165/month for the first location

Your monthly subscription price is locked for your first year, with no increases during that window.

After the first year, any increase to a subscribed product comes with 90 days' notice. Add-on pricing, one-off and flat-rate print, and new-customer or upgrade pricing can change without that notice.

Your Best Customers Cost You the Most

The Uber One mechanic deserves a close look. On the Plus plan, orders from Uber One members carry an extra 5%, taking the effective rate to 30%.

Uber One members are the frequent orderers. They're subscribers precisely because they order a lot. So the structure charges you most for the customers who order most—which is exactly backwards from how a relationship with a regular is supposed to work.

A points-based rewards program and targeted promotional offers to keep customers coming back.

A Number You Don't Control

A five-point increase on a decade-stable rate is a useful reminder of where the pricing power sits. Uber is one of the largest consumer platforms in the world; a single independent restaurant has no leverage in that conversation.

The point isn't that Uber Eats is greedy. It's that when your cost of sale is a percentage set by someone else, your margin is a decision made in a room you're not in.

Delivery, Without the Percentage

You can offer delivery without a commission on it.

Delivery through a third-party driver network, with no commission and no required cost to you—a delivery fee set by distance, not order size, passes to the customer unless you choose to absorb or split it.

The fee is the real cost of the delivery—flat by distance, capped at 15 miles—and unlike a commission it doesn't scale with your ticket size.

Customers pay the restaurant's menu price—WebEatery adds no service fee.

Where Uber Eats is the Better Choice

Reach, and it isn't close. Uber Eats puts you in front of an enormous audience that will never search for your restaurant by name, and if you're new, in a dense market, or trying to fill slow hours, that exposure is worth paying a commission for.

Uber Direct is also worth knowing about separately—it dispatches Uber's drivers for your own direct orders at a per-delivery fee rather than a commission, which is a sensible way to handle fulfillment if you already have the demand.

Keep the marketplace for discovery. Move the regulars somewhere the rate can't be changed on you.

The Short Version